Welcome to our Customer Service Pages

This page features links to all the site's product support pages and other resources and is in the process of being updated. 

In the interim if there is a specific question that you may have in relation to any of our products please email us here. Thank you.

1. Buying from The Chess Piece:

Our Terms and Conditions. Please click here

2. Payment types accepted by us

We accept all major credit cards, checks, postal orders and bank transfers by arrangement.

3. Need to return something to us?

Please download our Returns Form (RMA)  here and email for a returns number.

4. Caring for your chess set

If you have purchased a wooden staunton chess set from us we want to ensure you keep it in pristine condition. Our free guide will be available soon.